Terms of Service

Introduction

Welcome to Read & Rate. These Terms of Service outline the rules and regulations for using our platform. By accessing and using our services, you agree to comply with and be bound by these terms. Please read them carefully to understand your rights and responsibilities as a member of our community. If you have any questions, feel free to contact us at support@readnrate.com.

User Responsibilities and Account

Account Creation and Maintenance

• Required Information: Users must provide their name, email address, and optional phone number to create an account.
• Age Restrictions: There are no age restrictions for creating an account, but a credit card is required for subscription payments.

User Conduct

• Compliance with Policies: Users must follow Amazon guidelines and Read & Rate policies.
• Prohibited Behavior: Posting offensive content, spamming, or engaging in prohibited behavior will result in a warning. Repeated offenses will lead to account suspension without refund.
• Review Guidelines: Reviews must be constructive and reflect a legitimate review. Reviews with ratings under 3 are not accepted; users must choose another book instead.

Service Usage

Service Access

• Subscription Requirement: Access to the platform requires a subscription.
• Free Trials: All subscription plans offer a free trial, except for the Prelude plan.
• Readers Club: Accessible with a free subscription, requiring only an account creation.

Content Ownership

• Permission to Use Content: By uploading your book and its details, you allow Read & Rate to use this information for promotional purposes on any marketing platforms we use.
• Public Information: Book details, pictures, and all other information are considered public. We do not disclose the real name of the member, only the book details that are publicly available on Amazon.
• User Reviews: All reviews are made by users and are not altered by Read & Rate. These reviews are accessible online via a link.
• Private Comments: Accessible only by the admin and the user who receives them.

Subscription Plans and Features

Note: All bonuses and free trials are for new members only, applicable to their first subscription.

A La Carte Services

• Service Availability: A La Carte services, including audits, marketing support, and custom solutions, are available to all users. Discounts may apply for members based on their subscription plan.
• Service Descriptions:
  • Audits: Our Professional and Expert Audit services provide detailed reviews of Amazon book listings, focusing on optimization opportunities such as titles, descriptions, backend keywords, and more.
  • Action Plans: This advanced support service includes ad campaign management, SEO-optimized descriptions, and personalized publishing strategies.
  • Custom Solutions: Flexible, tailored services, such as keyword research, ad setup, and content editing, are available on a project basis. Pricing starts at $34.95 and varies based on the scope of work.
• Marketing Campaign Guidelines:
  • Each marketing campaign is for one book only.
  • Campaigns are limited to a maximum of 3 ad groups, with 1 ad per group and a maximum of 10 keywords per group.
  • The cost of advertising fees (e.g., Amazon Ads, Google Ads) is not included in our service fees and must be paid directly to the respective advertising platform.
• Payment Terms: All payments for A La Carte services are due upfront. For Custom Solutions, a separate quote and agreement may be required. No refunds will be issued for completed services.
• Delivery Timeframes: Deliverables for audits and reports are typically provided within 5–7 days, depending on the service level. Custom timelines for Custom Solutions will be outlined in the service agreement.

Payment Failure Policy

• Retry Attempts: In case of payment failure, we will automatically retry 4 times during the next 7 days to process the payment.
• Cancellation on Failure: If the payment is still unsuccessful after 7 days, the subscription will be automatically canceled.
• Recurring Subscriptions: All subscriptions are recurring. Users need to cancel their subscription by going to the "Manage Subscription" section in their profile if they wish to cancel.
• Payment Processor: All subscription plans are processed through Stripe, our payment processor. Payment data is exclusively managed by Stripe; we do not handle payment information directly.

GDPR Compliance and Data Protection

We are committed to protecting the privacy of our users, especially those in the European Union (EU) and the United Kingdom (UK), by complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Identity and Contact Details of the Data Controller

EU GDPR Representative

UK GDPR Representative

Amazon OAuth and Data Portability Integration

You may log in or sign up on our platform using your Amazon account. By connecting your Amazon account, you authorize us to access certain data through Amazon's Data Portability API.

Category 1 and Category 2 Scopes

We have access to all Category 1 and Category 2 scopes provided by Amazon. We focus exclusively on these scopes to enhance user experience and provide valuable insights to authors.

Affiliate Links Disclosure

• Amazon Associate Disclosure: As an Amazon Associate, we earn from qualifying purchases. This means that if you click on an Amazon link on our site and make a purchase, we may earn a commission at no additional cost to you.
• General Affiliate Disclosure: Some of the links on this website may be affiliate links. This means that we may earn a commission or referral fee if you make a purchase through these links. These commissions help support the operations of Read & Rate and do not affect the price you pay.
• Third-Party Websites: Any purchases made through affiliate links are subject to the terms, policies, and regulations of the third-party website. Read & Rate is not responsible for the practices, policies, or content of these external websites.

Limitation of Liability and Indemnification

• Limitation of Liability: Read & Rate is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform.
• User Responsibility: Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

Dispute Resolution and Governing Law

• Governing Law: These Terms of Service are governed by and construed in accordance with the laws of the State of New Mexico, USA.
• Dispute Resolution: Any disputes arising out of or relating to these terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to the Terms of Service

• Modification of Terms: We reserve the right to modify these Terms of Service at any time.
• Notification of Changes: We will notify users of significant changes by email or through a notice on our platform.
• Acceptance of Changes: Continued use of the platform after changes become effective constitutes acceptance of the updated terms.

Contact Information

If you have any questions, issues, or concerns regarding these Terms of Service, feel free to contact us at: